IATA survey reveals increasing awareness of ONE Record and identifies support needs

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10.12.2025 Switzerland Geneva   76
IATA survey reveals increasing awareness of ONE Record and identifies support needs

The International Air Transport Association (IATA) has published the results of a questionnaire carried out among air‑cargo stakeholders to gauge their knowledge, preparedness and expectations regarding ONE Record, the data‑exchange standard that will become mandatory for air cargo on 1 January 2026.


The survey indicates a high level of familiarity, with more than 70 % of respondents recognising ONE Record, and almost half reporting that they are ready to implement it.


Respondents also highlighted the type of assistance they expect from IATA:

  • 78 % would welcome additional pilot projects and demonstrations;
  • 75 % are looking for more peer examples and shared learning opportunities;
  • 80 % request regular updates and guidance from IATA.

In response, IATA plans to:

  • broaden the number of active ONE Record pilots;
  • offer training sessions, webinars and certification programmes;
  • disseminate best‑practice case studies;
  • collaborate with regulators and IT service providers to ensure a smooth alignment of the new standard.

ONE Record provides a single, uniform digital language for air cargo, allowing all participants to exchange information efficiently. It improves transparency, reduces manual work, and creates a modern data foundation for future innovations such as automation.


More than 30 pilot projects are already running worldwide, including examples such as:

  • Cathay Pacific – e‑AWB submission, shipment tracking and customs status updates;
  • CHAMP – real‑time booking pre‑advice between airlines and ground handlers;
  • Turkish Cargo – shipment‑level tracking for all cargo handled;
  • Shandong Airlines – digital booking exchange with freight forwarders;
  • Korean Air together with GLS‑KR – automatic creation of shipment records from CCS data;
  • Schenker, Riege and Lufthansa – end‑to‑end tracking from forwarder TMS to airline systems;
  • Cathay, Intel, Time Matters and PACTL – piece‑level export processing using ONE Record data.

Source: www.iata.org

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