Turkish Airlines has launched a new real-time translation device SmartMic at various airports in Turkey.
Technology can translate 52 languages and 72 accents. With a 16cm screen on either side of the translator, passengers can speak in their native language, which will be automatically translated on the other side of the gadget to an airline employee in the language of their choice.
SmartMic translators have been implemented to help non-English and non-Turkish speaking passengers navigate Turkey's airports. There are currently hundreds of SmartMic available.
The service can be found at the airport Istanbul, as well as at regional airports such as Adana, Ankara, Antalya, Bodrum, Dalaman and Izmir. Turkish Airlines plans to roll out the technology across its network during 2024, followed by the UK.
Bilal Ekshi, CEO of the airline, said: “At Turkish Airlines we are committed to connecting the world and making travel accessible for all. We want our passengers to feel comfortable and easy while traveling.”
Source: travelnews.co.za
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